Case study · eCommerce · Retail
SmokingLB
Custom WooCommerce store for a Lebanese premium tobacco and lifestyle retailer, with a mega menu, product filters, VIP rewards, local payment methods and an age gate.
- Industry
- Retail · Premium tobacco & lifestyle
- Location
- Dikwaneh & Mansourieh, Lebanon · nationwide delivery
- Platform
- WordPress + WooCommerce
- Services
- eCommerce development, Custom WordPress theme, Loyalty programme
The challenge
Where they started
SmokingLB runs two stores in Dikwaneh and Mansourieh and has spent more than five years building a loyal following for premium cigars, shisha, IQOS, vapes and accessories. Its catalogue spans hundreds of products across many categories and brands, so the online store had to make that range easy to browse, feel as premium as the products, reward repeat customers, support the payment methods Lebanese shoppers actually use, and restrict access to adults.
Goals
- Make a huge catalogue easy to browse
- Reward and retain repeat customers
- Sell responsibly, with an age gate
Our solution
What we built
We built a custom WooCommerce theme, with a child theme for safe updates, in a dark, gold-accented style that matches a premium tobacco brand. A mega menu shows popular products, origins and brands for every category, and shop pages offer category filters, search, sorting, grid and list views and quick view. Shoppers earn points through a VIP rewards programme, save favourites to a wishlist and check out with cash on delivery, Whish or OMT. An age gate confirms visitors are 18 or older, and the site also covers both stores, the brand story and WhatsApp contact.
Custom WooCommerce theme
A dark, gold-accented design built for a premium tobacco and lifestyle brand.
Mega menu
Popular products, origins, types and brands for cigars, cigarillos, IQOS, shisha, vapes and accessories.
Shop filters
Category filters, search, sorting and grid or list views across the catalogue.
Shop by origin & brand
Cigars by country of origin, hookahs by type, and dedicated brand pages.
Quick view & wishlist
Preview products without leaving the page and save favourites for later.
VIP rewards
Customers earn points on every order through a built-in loyalty programme.
Local payments
Checkout with cash on delivery, Whish or OMT, with nationwide delivery.
Age verification
An age gate confirms every visitor is 18 or older before entering.
Store locator
Both stores with address, phone, opening hours, directions and call buttons.
Accounts & WhatsApp
Customer accounts with sign-in and sign-up, plus a floating WhatsApp button.
Results
The outcome
19
Product collections, from cigars to rolling papers
3
Payment methods: cash on delivery, Whish and OMT
2
Physical stores featured with directions
Gallery
A closer look
On mobile
Tech stack
Tools & platforms
Platform
- Custom theme + child theme
Shop features
- WPLoyalty rewards
- YITH Wishlist
- Quick view
- Age gate
Payments
- Cash on delivery
- Whish
- OMT
Contact & social
Hosting
- LiteSpeed
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