Case study · Custom Web Application
Techno Saudi
Custom Laravel web app that runs Techno Saudi's on-site jobs end to end, from assignment to client sign-off on iPad, with automatic WhatsApp notifications.
- Industry
- On-site technical services
- Location
- Saudi Arabia
- Timeline
- MVP in 1 month · full platform in 3
- Platform
- Laravel + MySQL
- Services
- Custom web application, UX/UI design, WhatsApp integration
- Our role
- Design & development by DGS Technology
How it works
Workflow diagram
- 1Manager
Create the job
Client, site, scope, checklist and materials.
- 2Manager
Schedule & assign
Pick the date and the workers on the calendar.
- 3System
Notify
Workers and the client get a WhatsApp message via UltraMsg.
- 4Worker · iPad
Start on site
One tap starts the job and the timer.
- 5Worker · iPad
Record the work
Checklists, photos, notes and materials used.
- 6Worker · iPad
Finish
Finish time logged, status updates live.
- 7Client · iPad
Client sign-off
The client reviews and signs on the iPad.
- 8Everyone
Report & track
PDF job report sent; dashboards and client portal update.
Who uses it
Admins
Users, roles, settings and company-wide reports.
Managers
Create, schedule and assign jobs, and follow progress live.
Workers
Run jobs from iPads on site, even offline.
Clients
Sign off on the iPad and follow their jobs in a portal.
The challenge
Where they started
Techno Saudi carries out technical jobs on client sites. Work was coordinated on paper sheets and WhatsApp threads: tasks were handed out by message, progress was hard to follow, paper job sheets were easy to lose, and getting a client's sign-off meant chasing paperwork after the team had left. Managers had no single view of what was happening, and clients had no easy way to check the status of their jobs.
Goals
- Replace paper sheets and WhatsApp threads
- Live visibility for managers and clients
- Instant, paperless client sign-off
Our solution
What we built
We designed and developed a custom web application on Laravel and MySQL, hosted on a VPS, with four roles: admins, managers, workers and clients. Managers create, schedule and assign jobs; workers run them on site from iPads, starting and finishing each job, working through checklists and logging time, materials, photos and notes; and clients sign off directly on the iPad. Every sign-off produces a PDF job report, notifications go out automatically on WhatsApp through UltraMsg, and dashboards give each role a live view of every job. The app works offline on site, syncs when back online, and runs in Arabic and English. We shipped an MVP in one month and the full platform in three.
Job creation & assignment
Managers create jobs and assign them to the right workers.
Scheduling calendar
A calendar view of every job, worker and date.
Live job status
Assigned, started, finished and signed off, updated in real time.
Photos & notes
Workers attach photos and notes from site as proof of work.
Job checklists
Step-by-step checklists so nothing is missed on site.
iPad signature
Clients sign off directly on the iPad, no paper needed.
PDF job reports
A signed PDF report is generated automatically after sign-off.
WhatsApp notifications
Automatic WhatsApp messages through UltraMsg, plus email and in-app alerts.
Time tracking
Start and finish times and hours worked, logged per job.
Client portal
Clients see their jobs, status and reports in one place.
Dashboards & reports
Live dashboards and reports for admins and managers.
Works offline
Workers keep working without signal; data syncs later.
Arabic & English
The full app in both languages.
Materials tracking
Materials and inventory used on each job.
Gallery
A closer look
Tech stack
Tools & platforms
Back end
Front end
- Blade templates
- iPad web app (Safari)
Integrations
- UltraMsg API
- PDF generation
Hosting
- VPS
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